Pilot Open System

Re-upload Tours

Cpfc — Fri, 01 Nov 2024 14:15:29 GMT

Hi, I recently deleted a tour from the online gallery. Going into mt device gallery the tour is still present but I am unable to re-upload it. I only get options to share to doogle drive or one drive. I was wondering if it is possible to re-upload tours that have been deleted from the online gallery portal, but are still retainedin the device gallery memory.

Pilot Open API

123 — Fri, 23 Aug 2024 03:40:53 GMT

here is the Pilot Open API link for the Pilot Era and the Pilot One camera for your reference:

https://github.com/labpano/pilot-open-api

Hi, I'm experienced issues with WB ehen shooting unstistched video mode. It's out of control, it's impossible to block. Support from Labpano doesn't give answer, I don't know what to do because it's seriuos.

123 — Wed, 21 Aug 2024 10:12:28 GMT

Hello Sir, both the Pilot Era and the Pilot One did have the white balance issue sometimes, and i regret to inform you that this issue unable to fix from the root cause, due to the limited hardware structure. here is some tip and trick and hope that can help out. 1, ensure the camera is always in the latest version-settings-system update 2, set the camera in auto while recording 3, before the shooting, you can preview the image in the screen of the camera, if there is the white balance issue, you can cover the camera with the palm or a black cloth for a wihle then release it, in this way, the camera will be able to sense the environment around again. 4, turn on the camera under the shadow or indoor, then walk to outdoor during the sunlight day 5, avoid record during the strong sunlight day 6, avoid the lenses face to the sunlight directly.

pilot-control-protocol api

PanchoPizza — Thu, 11 May 2023 22:19:00 GMT

@inwhoendo I think they have updated the api because they use it to connect their mobile applications and these updates are not documented on github.

Pi First Frame Us UTC

Zeek — Sun, 08 Jan 2023 20:52:38 GMT

It seems to be the EPOC timestamp in microseconds. You can convert it using the converter at https://www.epochconverter.com/

PilotPano User Documentation

Zeek — Mon, 28 Nov 2022 14:13:35 GMT

Where can we find the user documentation for the new PilotPano camera?

Take quick photos with good quality

Zeek — Fri, 18 Nov 2022 12:24:09 GMT

Hi @PanchoPizza I don't think its possible. Photos are HDR and stitched in the camera. It takes too much time to capture and process them. It might help to select a resolution lower than 8k in the settings. Maybe lower resolution will take less time to capture and process.

Open API camera.listFiles command not including Video files

Zeek — Sat, 22 Oct 2022 17:56:10 GMT

We are trying to use the "camera.listFiles" command with the "fileType": "all" parameter. It only returns a list of IMAGE files. How can we get it to return a list of IMAGE and VIDEOS files?

Thank you

Pilot One EE White Balance problem

sid — Mon, 25 Apr 2022 13:36:27 GMT

When I do a GSV before I start to walk I put a cover over the camera for a few seconds then take it off and start to record my GSV and that seems to stop my GSV from having a blue tint, I don't know if its the same for photos. That was a tip from the Facebook page.

Problem with labpano

123 — Fri, 24 Sep 2021 01:46:04 GMT

@orbytar hello, can you email to support@labpano.com with the s/n number of the camera and the photo of the black screen? When and where you bought it? When your camera have the black screen and failed to access the main screen? Can you detail all information in the email? Sorry for the inconvneience caused I look forward to hearing from you soon Best regards

Open API - how to start

lilei — Tue, 01 Jun 2021 07:20:46 GMT

May I know how long the stick is? Normally you can remote control the camera with Pilot Go App, download: https://www.labpano.com/support/download Pilot Go App remote control safe distance is at least 5 meters. Ideally, it can reach out to 10 meters. Best regards