Pilot One bricked. How to Hard reset or enter Recovery mode?

[HtheB]

HtheB last edited by

My Pilot One does not go into the menu anymore.
It stays on the Labpano logo and doesn't continue.

However, I can connect it to the PC using a USB cable and reach for content. So the device is definitely booted.

Is there any way to get into some recovery mode and preform a hard reset on the device?

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[123]

Miss Eileen last edited by @HtheB

@htheb email to support@labpano.com

[sid]

sid last edited by @HtheB

@htheb I don't usually do Facebook can't be bothered with all the crap but the Labpano groups are a good source of information and help. Not the official labpano page but the groups, one is labpano community and the other one is labpano pilot one user's group, I also joined Google street view trusted photographs group, it's worth joining them.

[HtheB]

HtheB last edited by @sid

@sid sadly I don't have Facebook.
Depleting the battery doesn't do anything, it's a software issue. (I can lock the screen, and power off/reboot the system).

Let's hope that they will reply on my mail as I don't have any other option...

[sid]

sid last edited by @HtheB

@htheb Have you asked if anyone has a solution on the facebook forums? things are a bit slow on here. What if you let the battery completely deplete, would that do anything.

[HtheB]

HtheB last edited by @sid

@sid Yeah I've already tried that, no success

Any other suggestions?

[sid]

sid last edited by

On some devices, if you hold down the power button for 30 seconds or so it resets it, worth a try.